ABOUT SHIPPING & TRACKING

For prices, check Shipping and Conversions.

Shipping from Canada. Some locations may be restricted due to COVID-19. If I notice this, I will refund the order.

When requesting shipping with tracking, please add the tracking option to cart ONCE. Even if the items are different, I'll be packing them all together.

All reasonable sized orders within Canada without tracking will be shipped through lettermail. 

PLEASE EMAIL [email protected] for inquiries. For more infomation, you can also visit the FAQ page.

MORE DETAILS ABOUT YOUR PURCHASE:

Once orders close, please give ~3 weeks for ordering, manufacturing, etc. I'll confirm shipping/give out tracking numbers once I receive the orders, package them, and ship them out.

Please contact me via twitter@tanpopochans or [email protected] for details or questions or if you see a mistake with your order.

Shipping to you may take from 4-9 business days in regular circumstances. Shipping time may increase to 3-4 weeks depending on location and option (and depending on how your country's customs handles these things!). Shipping to locations such as the US will take much less time compared to Asia or Europe and other overseas locations.

To get tracking with your order, please add the option to the cart from the main menu. That tracking fee will be added to your total.

International tracking is a very expensive option because of Canada Post and COVID-19.

 

ORDERS FROM FOREIGN COUNTRIES

I do accept orders from countries that don't use English as their primary language, but PLEASE know that you are taking a risk! I'll be copy and pasting addresses as you entered them. If they're in a language I don't understand and If I'm confused about an address, please be prepared for a possible email from me for clarification!